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How do I login? / Problems with logging in
Login with your Steam Account by clicking on the "Sign in with Steam"-Button in the left sidebar.

Login Button Sidebar

You need to have Counter-Strike: Global Offensive on your Steam Account.
If you don't have the game and/or a error occurred, a corresponding error will be displayed.

After signing in, your sidebar will be updated with your personal information and your current Coins balance:

Sidebar User logged in

You're now successfully logged in!
How can I get Coins?
Click on "Earn Coins" in the sidebar. Then select an provider from the tabs at the top (e.g. Personaly) to load an offer wall.
That's what the offer wall for Personaly looks like:

Offerwall of Personaly

Click on the offers, complete them and you earn the amount of Coins the offer says.
After completing it should only take a few minutes for your balance to update.
If not, please read the next paragraph.
I did not get my Coins for a completed offer.

Check if you meet the conditions of the specific offer
Most offers have a little description with the requirements to successfully complete the offer.
Be sure to disable AdBlock and to provide real information when completing the offers, as otherwise this could lead to problems and offer disqualification.

Sometimes the crediting of the Coins can take more than 5 minutes
Although you will receive your Coins for the most offers after refreshing our site/your Coins balance, it can take up to 24 hours.

If you still don't get your Coins...
Please contact the support of the specific provider (e.g. Personaly).
When you have the offer wall of the provider open, there should be a "Support"-button with further instructions.
We cannot help you unless the offer is marked as "Completed" on your offer wall as we also don't know why the offer was not credited, only the offer provider (Personaly, Offertoro etc) can provide you more information.

Do not open a ticket regarding missing Coins, only the provider can manually credit missing Coins!

Support of Personaly Support of Adscend-Media Support of Adgate-Media Support of Trialpay

To contact Offertoro, use this form: Offertoro Contact

I did not receive a trade offer after ordering an item.

Trade Bot Item flash_on
Items sent by the tradebot can always be resent from your profile page.
If you're getting an error and don't know how to fix it, you can contact us in the support chat!

Note Icon on order
Manual Items
Items sent out manually by one of our admins.
You can check the current admin status in the top right corner.

Offline : Don't expect a trade offer if no admin is online. An admin will most likely be online within 24 hours and will send your item to you.

Online : You should receive your trade offer within 10 minutes, if not - please write in the support chat!

If the order is still marked as "Ordered" but you did not receive an offer, there might be a Steam error preventing us from sending you the item.
If that's the case, you should find a note attached to the offer on your profile page describing the problem.
You can read it by clicking on the icon on the left.

Note Icon on order
Privacy Policy

Your privacy is very important to us!

1. When you login through Steam, the only information we collect are the following:
- SteamID64 (unique ID to identify you with an user in our database)
- Your Steam name
- Your Steam avatar image
This information will be updated in a regular interval (3 days) to cover changes in username/avatar images.
We can not get access to your Steam account, your email or password.
This information is only shared with Steam, as this data is only entered on the Steam site during the authorization process.

2. Your actions on the website will be logged with the IP address you are connected to our website.
This is done to detect and prevent illegal activity from possible attackers.

3. Please notice that your saved data from point 1 (SteamID, name and avatar image) will be displayed to other users on the leaderboards, in the referrals list or in the chat.

Terms of Service

To avoid breaking the terms and conditions:
  • - Never login from a public PC or when connected to a public WiFi, as it gives attackers the possibility to hijack your session.
  • - Never login through a proxy, VPN or something of that type, because your login attempts are bound to your IP address, if it's changing a lot while failing to login, this may be suspicious.
  • - Never download any software or plugins that claim to "cheat" or "exploit" our system.
    Those attempts will be noticed and your account can be suspended for those kind of activities.
    Also those types of software can contain malicious software (e.g. a keylogger).
  • - Do not spam your referral link in social platforms.
  • - Do not try to provide fake information to CSGO-Coins.com or to any of our partners.
  • - Do not create multiple accounts, as those are not allowed and will result in a ban.
By using CSGO-Coins.com you agree to the following terms of service:

These terms and conditions govern your use of this website.
By using this website, you accept these terms and conditions in full and without reservation.
If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of www.csgo-coins.com or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities on or in relation to this website without www.csgo-coins.com's express written consent.
This includes: scraping, data mining, data extraction, data harvesting or 'framing' (iframes).

You must not use this website or any part of it to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without the express written consent of www.csgo-coins.com.

www.csgo-coins.com may disable your user account at www.csgo-coins.com's sole discretion without notice or explanation.

This website is provided “as is” without any representations or warranties, express or implied. www.csgo-coins.com makes no representations or warranties in relation to this website or the information and materials provided on this website.

No warranties

This website is provided “as is” without any representations or warranties, express or implied.
www.csgo-coins.com makes no representations or warranties in relation to this website or the information and materials provided on this website.

www.csgo-coins.com does not warrant that:
- this website will be constantly available, or available at all; or
- the information on this website is complete, true, accurate or non-misleading.

Limitations of liability

www.csgo-coins.com will not be liable to you (whether under the law of contact, the law of torts or otherwise)
in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;
  • for any indirect, special or consequential loss;

These limitations of liability apply even if www.csgo-coins.com has been expressly advised of the potential loss.

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit the liability of CSGO-Coins.com in respect of any:

  • death or personal injury caused by the negligence of www.csgo-coins.com or its agents, employees or shareholders/owners;
  • fraud or fraudulent misrepresentation on the part of www.csgo-coins.com; or
  • matter which it would be illegal or unlawful for www.csgo-coins.com to exclude or limit, or to attempt or purport to exclude or limit, its liability.
Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

You accept that, as a limited liability entity, www.csgo-coins.com has an interest in limiting the personal liability of its officers and employees.
You agree that you will not bring any claim personally against www.csgo-coins.com's officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will
protect www.csgo-coins.com's officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as www.csgo-coins.com.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law,
that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity

You hereby indemnify www.csgo-coins.com and undertake to keep www.csgo-coins.com indemnified against any losses,
damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by www.csgo-coins.com
to a third party in settlement of a claim or dispute on the advice of www.csgo-coins.com's legal advisers) incurred or suffered
by www.csgo-coins.com arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached
any provision of these terms and conditions.

Links

CSGO-Coins.com has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site.
The inclusion of any link does not imply endorsement by CSGO-Coins.com of the site. Use of any such linked web site is at the user's own risk.
We recommend not to download any software stating to give you an any advantage in using this website, as this can be a reason for CSGO-Coin.com to ban you from using this website.

Breaches of these terms and conditions

Without prejudice to www.csgo-coins.com's other rights under these terms and conditions, if you breach these terms and conditions in any way,
www.csgo-coins.com may take such action as www.csgo-coins.com deems appropriate to deal with the breach, including suspending your access to the website,
prohibiting you from accessing the website, blocking computers using your IP address from accessing the website,
contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation

www.csgo-coins.com may revise these terms and conditions from time-to-time.
Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website.
Please check this page regularly to ensure you are familiar with the current version.

Assignment

www.csgo-coins.com may transfer, sub-contract or otherwise deal with www.csgo-coins.com's rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable,
the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted,
that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

These terms and conditions, together with www.csgo-coins.com's Privacy Policy constitute the entire agreement between you and www.csgo-coins.com in relation
to your use of this website, and supersede all previous agreements in respect of your use of this website.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States . In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transfered to a Google server in the USA and truncated there. The IP-anonymisation is active on this website. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage. The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser: http://tools.google.com/dlpage/gaoptout?hl=en.

Giveaway Terms and Conditions

NO PURCHASE IS NECESSARY TO ENTER OR WIN. A PURCHASE DOES NOT INCREASE THE CHANCES OF WINNING.

1. Eligibility: Employees of CSGO-Coins.com, its affiliates, subsidiaries, advertising and promotion agencies, and suppliers, (collectively the “Employees”), and immediate family members and/or those living in the same household of Employees are not eligible to participate in the Campaign. The Campaign is subject to all applicable federal, state, and local laws and regulations. Void where prohibited.

2. Agreement to Rules: By participating, the Contestant (“You”) agree to be fully unconditionally bound by these Rules, and You represent and warrant that You meet the eligibility requirements. In addition, You agree to accept the decisions of CSGO-Coins.com as final and binding as it relates to the content of this Campaign.

3. Campaign Period: Entries will be accepted online starting and ending on the provided date and time found at the giveaway form. All online entries must be received by the given date and time.

4. How to Enter: The Campaign must be entered by submitting an entry using the online form provided at CSGO-Coins.com or Gleam.io. The entry must fulfill all Campaign requirements, as specified, to be eligible to win a prize. Entries that are incomplete or do not adhere to the rules or specifications may be disqualified at the sole discretion of CSGO-Coins.com. Optional verbiage to include: You may enter only once. You must provide the information requested. You may not enter more times than indicated by using multiple email addresses, identities, or devices in an attempt to circumvent the rules. If You use fraudulent methods or otherwise attempt to circumvent the rules, your submission may be removed from eligibility at the sole discretion of CSGO-Coins.com.

5. Prizes: The Winner(s) of the Campaign (the “Winner”) will receive the prize mentioned in the giveaway form. Actual/appraised value may differ at time of prize award. The specifics of the prize shall be solely determined by CSGO-Coins.com. No cash or other prize substitution shall be permitted except at CSGO-Coins.com's discretion. The prize is nontransferable. Any and all prize-related expenses, including without limitation any and all federal, state, and/or local taxes, shall be the sole responsibility of Winner. No substitution of prize or transfer/assignment of prize to others or request for the cash equivalent by Winner is permitted. Acceptance of prize constitutes permission for CSGO-Coins.com to use Winner’s name, likeness, and entry for purposes of advertising and trade without further compensation, unless prohibited by law.

6. Odds: The odds of winning depend on the number of eligible entries received.

7. Winner Selection and Notification: Winner will be selected by a random drawing under the supervision of CSGO-Coins.com. Winner will be notified within five (5) days about his win. CSGO-Coins.com shall have no liability for Winner’s failure to receive notices due to spam, junk e-mail or other security settings or for Winner’s provision of incorrect or otherwise non-functioning contact information. If Winner cannot be contacted, is ineligible, fails to claim the prize within 3 days from the time award notification was sent, or fails to timely return a completed and executed declaration and release as required, the prize may be forfeited and an alternate Winner selected. Receipt by Winner of the prize offered in this Campaign is conditioned upon compliance with any and all federal, state, and local laws and regulations. ANY VIOLATION OF THESE OFFICIAL RULES BY WINNER (AT CSGO-COINS.COM‘S SOLE DISCRETION) WILL RESULT IN WINNER’S DISQUALIFICATION AS WINNER OF THE CAMPAIGN, AND ALL PRIVILEGES AS WINNER WILL BE IMMEDIATELY TERMINATED.

8. Rights Granted by You: By entering this content (e.g., photo, video, text, etc.), You understand and agree that CSGO-Coins.com, anyone acting on behalf of CSGO-Coins.com, and CSGO-Coins.com’s licensees, successors, and assigns, shall have the right, where permitted by law, to print, publish, broadcast, distribute, and use in any media now known or hereafter developed, in perpetuity and throughout the World, without limitation, your entry, name, portrait, picture, voice, likeness, image, statements about the Campaign, and biographical information for news, publicity, information, trade, advertising, public relations, and promotional purposes. without any further compensation, notice, review, or consent. Optional verbiage for Contests: By entering this content, You represent and warrant that your entry is an original work of authorship, and does not violate any third party’s proprietary or intellectual property rights. If your entry infringes upon the intellectual property right of another, You will be disqualified at the sole discretion of CSGO-Coins.com. If the content of your entry is claimed to constitute infringement of any proprietary or intellectual proprietary rights of any third party, You shall, at your sole expense, defend or settle against such claims. You shall indemnify, defend, and hold harmless CSGO-Coins.com from and against any suit, proceeding, claims, liability, loss, damage, costs or expense, which CSGO-Coins.com may incur, suffer, or be required to pay arising out of such infringement or suspected infringement of any third party’s right.

9. Terms & Conditions: CSGO-Coins.com reserves the right, in its sole discretion, to cancel, terminate, modify or suspend the Campaign should virus, bug, non-authorized human intervention, fraud, or other cause beyond CSGO-Coins.com’s control corrupt or affect the administration, security, fairness, or proper conduct of the Campaign. In such case, CSGO-Coins.com may select the Winner from all eligible entries received prior to and/or after (if appropriate) the action taken by CSGO-Coins.com. CSGO-Coins.com reserves the right, in its sole discretion, to disqualify any individual who tampers or attempts to tamper with the entry process or the operation of the Campaign or website or violates these Terms & Conditions. CSGO-Coins.com has the right, in its sole discretion, to maintain the integrity of the Campaign, to void votes for any reason, including, but not limited to: multiple entries from the same user from different IP addresses; multiple entries from the same computer in excess of that allowed by Campaign rules; or the use of bots, macros, scripts, or other technical means for entering. Any attempt by an entrant to deliberately damage any website or undermine the legitimate operation of the Campaign may be a violation of criminal and civil laws. Should such attempt be made, CSGO-Coins.com reserves the right to seek damages to the fullest extent permitted by law.

10. Limitation of Liability: By entering, You agree to release and hold harmless CSGO-Coins.com and its subsidiaries, affiliates, advertising and promotion agencies, partners, representatives, agents, successors, assigns, employees, officers, and directors from any liability, illness, injury, death, loss, litigation, claim, or damage that may occur, directly or indirectly, whether caused by negligence or not, from: (i) such entrant’s participation in the Campaign and/or his/her acceptance, possession, use, or misuse of any prize or any portion thereof; (ii) technical failures of any kind, including but not limited to the malfunction of any computer, cable, network, hardware, or software, or other mechanical equipment; (iii) the unavailability or inaccessibility of any transmissions, telephone, or Internet service; (iv) unauthorized human intervention in any part of the entry process or the Promotion; (v) electronic or human error in the administration of the Promotion or the processing of entries.

11. Disputes: THIS Campaign IS GOVERNED BY THE LAWS OF GERMANY AND BADEN-WÜRTTEMBERG (BW), WITHOUT RESPECT TO CONFLICT OF LAW DOCTRINES. As a condition of participating in this Campaign, participant agrees that any and all disputes that cannot be resolved between the parties, and causes of action arising out of or connected with this Campaign, shall be resolved individually, without resort to any form of class action, exclusively before a court located in Baden-Württemberg having jurisdiction. Further, in any such dispute, under no circumstances shall participant be permitted to obtain awards for, and hereby waives all rights to, punitive, incidental, or consequential damages, including reasonable attorney’s fees, other than participant’s actual out-of-pocket expenses (i.e. costs associated with entering this Campaign). Participant further waives all rights to have damages multiplied or increased.

12. Winners List: To obtain a copy of the Winner’s name or a copy of these Official Rules, mail your request along with a stamped, self-addressed envelope to: CSGO-Coins.com Im Stiegel 8, Auenwald-Oberbrüden, Baden-Württemberg 71549 Germany. Requests must be received no later than 7 days after the contest has ended.

13. Sponsor: The Sponsor of the Campaign is mentioned in the giveaway - if there is one.

14. By entering the giveaway, You, the Contestant, have affirmatively reviewed, accepted, and agreed to all of the Official Rules.